Proactor.ai takes your data security seriously. We ensure that your personal and meeting data is processed securely, stored with the highest standards, and fully compliant with U.S. and EU regulations.
Here’s how we keep your information safe and secure:
1. Data Storage and Security
All data is processed securely and stored on servers located in the United States, hosted by Amazon Web Services (AWS). AWS provides a highly secure and reliable cloud platform for storing your data.
Key Security Measures Include:
- Data Encryption: All your information is encrypted both in transit and at rest, ensuring it’s protected from unauthorized access.
- Access Controls: We limit access to your data to only authorized personnel. Our support team requests your permission before accessing any sensitive data, and all interactions are logged for full transparency.
- Regular Security Audits: We perform periodic security audits and work closely with AWS to maintain top-tier security standards.
2. Compliance with Global Data Protection Laws
Proactor.ai complies with the most stringent global data protection regulations, including:
- GDPR (General Data Protection Regulation): We ensure that your data is processed in accordance with European privacy laws, giving you full control over your personal data.
- CCPA (California Consumer Privacy Act): As a California resident, you can request to access, delete, or opt out of data sales.
We follow strict protocols for data handling, ensuring that all personal information is used and stored in compliance with these regulations.
3. How We Handle Your Personal Information
When you use Proactor.ai services, we collect certain personal information to improve your experience. This includes:
- Account Information: Name, email address, and profile details.
- Recorded Content: Audio recordings, text transcriptions, and AI-generated summaries.
- Payment Information: For paid services, we process non-PCI payment data.
Rest assured, we use this information solely for providing the services and for improving our platform. We never share your data without your consent, except where required by law.
4. Secure Data Transfer
Proactor.ai ensures that any data transfer is secure. We use industry-standard encryption protocols to protect your data when it is transferred across the network, so you can be confident that your information is always safe.
5. Your Privacy Rights
You have control over your personal information with Proactor.ai:
- Access: You can access the personal data we store about you at any time.
- Delete or Modify: You can request to delete or modify your data, and we will comply within the legal timeframes.
- Transparency: We are committed to providing you with transparency regarding how your data is used.
If you ever feel unsure about your rights or how your information is being used, you can reach out to us for more details.