Adding or removing an account payment method

To add a new card, update your information, or remove an old method, follow these steps to keep your account billing up to date.

To Add a New Payment Method:

1. Log in to Proactor.ai.
2. Click the Settings button on the left-hand sidebar to enter the settings page.
3. Go to your Billing.
4. In the Payment section, click the + ADD CARD button on the right.
5. Enter your new card information click Save.
6. If you’d like to set this card as your default payment method, check the box labeled Mark this card as default, then click Save.

Note: If you only have one card, it will automatically be set as the default payment method.

To Remove a Payment Method:

1. Log in to Proactor.ai.
2. Go to the Payment section of the Billing page
3. Click the Remove button next to the non-primary card you wish to delete.
4. Confirm the removal.

Note: To ensure uninterrupted service for active subscriptions, Proactor requires at least one active payment method at all times. If you want to delete a default card, you must first set a new default card before removing the current one.